Blog

Get Big Benefits from your Small Business Phone System

As a Miami or Fort Lauderdale based small business, your phone system is no longer just for phone calls. VoIP services have advanced tremendously over the past few decades to a point where you can make calls from anywhere, you can send emails, read transcripts of voicemails, and so much more. If you run a small business and you are yet to abandon your traditional phones, here are some of the many benefits your small business is missing out on:

Budget Savings

Customizable VoIP plans allow for the potential of major savings. Mile high fees for long distance calls and expensive call box equipment are a thing of the past. All you need is a device such as a VoIP phone, a computer with internet, or a cell phone with data and a VoIP app to make your business phone calls. With minimal equipment, maintenance fees are close to zero for your VoIP phone system. Imagine what you could do with the money you save by switching to VoIP.

Flexible Options

Remember a time when you were not able to talk on the phone at the same time as you searched the internet. With VoIP, this inconvenience is no more. In fact, you have the flexibility to integrate functions such as fax, email, and remote conferencing for multi-tasking. Work remote and make your business calls but bringing your phone with you, or connect to your system via a mobile app. You can also move spots in your office without changing your phone number. Simply bring your phone with you to your new desk.

All of the Features

VoIP works for a variety of applications, which means endless possibilities in terms of features. Some common features offered by VoIP providers include:

  • Voicemail
  • Call recording
  • Video Conferencing
  • Door phone entry buzzer
  • Call Routing
  • On Hold Music
  • Voicemail transcription to email
  • Call Screening
  • Auto attendant

Bring on Virtual Employees

The ability to make business phone calls from anywhere with internet connection allows companies to easily hire virtual employees. You are no longer limited to employees that live near Fort Lauderdale or Miami because your employees can work from anywhere. From customer service reps to sales associates, your employees can make their business calls with their VoIP phone system.

Easy Installation

VoIP phone systems are easy and fast to install because there are not as many parts and cables as traditional phone systems. Your provider can set up all of the phones with the necessary settings in one visit and they will not switch calls over until every phone has all the settings the employees need. Easy installation also means easily adding users and new phones any time. The simplicity of installing VoIP phones makes the transition from traditional telephony a breeze.


Small businesses that have been around for decades are often comfortable with the processes and systems they have been using since they first started. However, if you are a small business that is still using traditional telephony, you may not know what you are missing. VoIP offers all of these huge benefits to small businesses across Fort Lauderdale. To get a quote on upgrading your Fort Lauderdale small business telephone system, contact ID Telecom today.

Blog Page